Our Story
NPI was founded in 1988 with a commitment to the highest level of service for our clients. Over the years, we have grown to provide technology support and managed IT services a variety of businesses in the Northeast, some of which also have offices elsewhere in the U.S. and in Canada.
Our full spectrum of managed IT services relieves businesses of the burden of day-to-day technology and infrastructure management. We provide support that ranges from immediate tech help and emergency support to computer network security, cloud computing solutions, remote backup, disaster recovery — the comprehensive range of business technology solutions.
NPI is committed to the “Vermont Way” of doing business, focusing on business relationships, innovation, resourcefulness and trust. As Vermonters, we work closely and collaboratively with our clients and partners — but we also put a premium on independence and self-reliance. Our services are always accessible and include a strong respect for privacy, tolerance and open-mindedness.
The hallmarks of our business are integrity and honesty. We take a long-range view of both our business and our clients’, while focusing on immediate results that create enduring business value.
Our Values
The NPI Core Purpose
NPI is a trusted business partner that liberates our clients to focus on their goals.
NPI Core Values
- Embracing technology and the change that it brings.
- Building relationships based on honest, clear and open communications.
- Taking professional and social responsibility for our actions.
- Providing our employees the opportunity to learn and expand their personal and professional horizons.
Our Long-Term Goal
NPI will enable our clients to go from good to great by providing the highest-value solutions possible.
No other technology service company in northern New England has been more focused on technology management than NPI. We provide technology support services with your specific needs in mind.
We have shaped NPI with one simple idea: to treat each client’s technology as though it was our own.