As a managed IT solutions provider, we make sure everything runs smoothly and securely, sharing your goals and looking ahead. All at a fraction of the cost for comparable services in-house.
We’ll handle everything. This means daily tech help and support, all the way through strategic planning and budgeting, plus everything in between: PCs and laptops, servers, switches, firewalls, wireless access points, data protection, vendor management, and full-scale, 24/7 computer network security. We support your end users and applications. Everything.
We run automatic hourly data backups, so you’re always running safe. We monitor your systems continuously, and we perform comprehensive reviews on a regular basis — so we can spot and solve potential issues before they’re problems. Through our Canopy Managed Network in Essex solution, we also keep cybersecurity completely up to date, from software upgrades and patches through protection from viruses, malware, and spam.
We meet with you regularly for an IT Strategy Review where we discuss your strategic plan in detail.
That’s where we’ll look together at how well your computer systems are helping achieve your business goals. We’ll examine closely the coming year or two, then project three to five years ahead. How are your technology assets performing? What will you need, and when? And how are we doing in managing your network?
The goal of our managed network services is that your IT runs so smoothly, you barely know we’re there — but we always are. If problems do arise, we’re there to solve them, at a moment’s notice. No matter what.
At NPI, we all work together as a team. And because we bring a full, varied range of expertise as a Managed Service Provider (MSP), you get all the knowledge and skills you need — at a stable, predictable monthly cost that’s well below what you’d pay for a single highly skilled, in-house professional.
The personal attention we receive is extraordinary. You just don’t see that with IT vendors, and it’s a breath of fresh air. The NPI staff has really gotten to know our company, so even though IT is changing like crazy, their advice will keep us on top of our game. NPI is more like a partner in my business, not just an IT consultant.”Ralf H. (Goober) Schaarschmidt II, President, New England Excess Exchange, Ltd., a Barre, Vermont independent Wholesale Broker and Managing General Agency (MGA) serving independent insurance agents
We approach our client relationships, and any projects that result, as a collaboration.
You will always know what we recommend and why. You’ll know what we’re doing and how we’re doing it. That’s the NPI way.